Privacy Statement

This Privacy Policy explains how we collect, use and protect information when you use Blue Fox services. We take your privacy seriously and aim to be clear about the personal and technical data we gather, why we use it and how you can manage your information. This page covers the main types of data we handle and the measures we take to keep it secure.

Types of data we collect

We collect several categories of information to operate your account and provide our services.

Personal data

Personal data includes your name, date of birth, contact details, address, identity documents supplied for verification, and any other information you give us when registering or contacting support. We require that account holders are 18 years or older.

Technical data

Technical data covers IP address, device and browser details, operating system, cookie identifiers and log information generated when you visit our site or use our app. This data helps us maintain a secure and functional service.

Transactional data

Transactional data includes payment and deposit details, game activity, bets, wins and losses, and communication records. We use this data to process payments, resolve disputes and meet regulatory or compliance obligations.

How we use your information

We use information to manage your account, process deposits and withdrawals, verify identity, prevent fraud, comply with legal obligations and provide customer support. With your consent we may use contact details to tell you about service notices and promotions, and you can withdraw consent at any time.

Data protection practices

We protect data using technical and organisational measures, including secure servers, access controls and encryption where appropriate. Only authorised staff and service providers can access personal data, and we require providers to maintain suitable security standards. We retain information only as long as necessary for the purposes set out here and for legal or regulatory requirements.

Cookies and tracking technologies

We use cookies and similar technologies for site functionality, security, analytics and marketing. You can manage cookie preferences through your browser or via the cookie settings on our site. Third-party analytics and advertising partners may place cookies when you visit, subject to their own privacy policies.

User rights

You have the right to request access to personal data we hold about you, to ask for correction of inaccurate information, to request deletion in certain circumstances, and to object to or restrict processing. You may also request data portability where applicable. To exercise these rights contact our support team.

Access, correction and deletion

To request access, correction or deletion, contact [email protected]. We will verify your identity before processing requests and will respond as required by applicable law. Note that we may retain certain records where necessary for legal, tax or regulatory reasons.

Information sharing and third parties

We share data with service providers such as payment processors, identity verification firms and hosting companies to deliver our service. We may disclose information to comply with legal obligations or to protect rights and safety. Aggregate or anonymised data may be used for reporting and analysis.

Privacy policy updates

We may update this policy from time to time. When we make material changes we will notify you by posting a prominent notice on our site or by contacting you directly. If you have questions about this policy or our practices, contact BlueFox support at [email protected].